AI Phone Calls for Freight Carrier Outreach and Sourcing

LaneSurf automates freight carrier outreach with AI phone calls that source capacity, collect quotes, negotiate rates, vet carriers, and route qualified options back to your team. Built for freight brokerages, 3PLs, and transportation brokers, the platform helps reps cover more loads, reduce manual dialing, and keep carrier conversations moving 24/7.

AI phone calls for freight carrier outreach dashboard

Our AI Phone Call Services

AI-powered calling, sourcing, negotiation, and vetting tools for high-volume freight carrier operations.

AI Voice Calls

AI voice agents answer inbound carrier calls instantly and run outbound calls in parallel, helping freight teams reduce missed calls, after-hours gaps, and manual dialing bottlenecks.

Outbound Outreach

Contact 10–50x more carriers per hour through coordinated phone, email, and text outreach, using SOP-tuned tone, load context, and lane-specific pricing thresholds.

Carrier Sourcing

Find carriers across load boards and internal databases, contact them simultaneously, qualify fit, and send priced capacity back to your team or TMS.

Quote Collection

Collect carrier quotes from calls, emails, texts, and load board responses, then normalize, compare, rank, and log them for faster best-rate decisions.

Rate Negotiation

Run parallel negotiations with multiple carriers while holding lane-specific thresholds, comparing offers, and preserving a complete negotiation log per load.

Carrier Vetting

Check MC numbers, COIs, authority status, insurance limits, and safety scores before booking using your compliance rules and connected provider stack.

AI freight sourcing workflow dashboard

How LaneSurf Automates Carrier Outreach

Load Context And Rules

LaneSurf ingests load details from your TMS, dispatch board, load board, or Excel file. Your lane thresholds, compliance requirements, escalation rules, and call tone guide how the AI agent handles each carrier conversation.

Carrier Discovery At Scale

Parallel AI Carrier Calls

Quote, Negotiate, And Vet

Booking Handoff And Audit

The LaneSurf Difference

Why Choose LaneSurf?

LaneSurf helps freight teams replace repetitive carrier calling with scalable AI workflows.

More Coverage

Automates phone, email, and text outreach so reps contact more carriers per load.

Better Rates

Uses lane thresholds and SOP-tuned negotiation to improve freight buy-rate outcomes.

Built-In Vetting

Runs carrier vetting, COI checks, and audit logs before booking decisions finalize.

Fast Launch

Cloud SaaS onboarding is listed under 48 hours, with TMS integration under 10 days.

Meet The LaneSurf Platform

AI freight automation built for carrier operations teams.

LaneSurf is a US-focused AI logistics and freight automation platform built for freight brokerages, logistics companies, and transportation brokers that need to scale carrier operations without scaling manual call volume. The platform brings carrier calls, sourcing, load management, negotiation, tracking, and compliance workflows into one automated operating layer. Instead of forcing reps to search load boards, dial carriers one at a time, and manually compare quotes, LaneSurf helps teams run high-volume outreach in parallel while keeping decisions aligned to their SOPs. Its vision is practical: help brokerages close more deals, manage loads efficiently, and grow with AI-powered automation that fits real freight workflows.

60–80%Loads AI-sourced according to service catalog data
8–10%Better buy rates per load from customer data
<48 hrsCloud SaaS onboarding timeframe listed by LaneSurf

Frequently Asked Questions

What are AI phone calls for freight carrier outreach?

AI phone calls for freight carrier outreach use a voice agent to contact carriers, discuss load details, collect quotes, negotiate within lane-specific thresholds, and escalate exceptions to your team. LaneSurf also supports email and text outreach, allowing multiple carriers to be contacted in parallel instead of one call at a time.

How does LaneSurf source carriers with AI calls?

Can the AI negotiate freight rates with carriers?

Does LaneSurf integrate with my TMS?

How does carrier vetting work before booking?

What happens when a call needs human review?

How quickly can we start using LaneSurf?

How is LaneSurf pricing structured?

Still Have Questions?

Get answers on integrations, pilots, pricing, and automation fit.

Trusted Automation

Awards and Recognition

SOC-2 Type II in review badge

SOC-2 Review

Security review supporting enterprise freight operations.

AES-256 TLS security badge

Encrypted Platform

Encryption standards for secure SaaS communication.

US-focused SaaS platform badge

US-Focused SaaS

US-focused cloud SaaS for freight teams.

Automate Your Carrier Calls

Share your carrier outreach volume, TMS setup, and load coverage goals. LaneSurf can walk you through a live demo and pilot options for real freight workflows.

Contact Us Today

To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.