Voice Agent
Freight-native voice automation for inbound and outbound carrier conversations, including lane details, rate negotiation, MC vetting, COI checks, call logging, transcription, and human handoff for edge cases.
Estimate the real operating impact of AI voice agents before you commit. LaneSurf’s savings estimator helps freight brokerages and 3PL teams model rep time saved, missed-call reduction, better buy rates, and 24/7 coverage value using the metrics that matter most: load volume, carrier call volume, booking throughput, and margin improvement.
Model savings across the LaneSurf AI voice and freight automation workflows that drive measurable brokerage ROI.
Freight-native voice automation for inbound and outbound carrier conversations, including lane details, rate negotiation, MC vetting, COI checks, call logging, transcription, and human handoff for edge cases.
Automates carrier calls, emails, and texts in parallel so freight teams can source capacity, collect quotes, negotiate rates, and book loads without adding more carrier sales reps.
Answers inbound carrier calls instantly, vets callers against compliance rules, collects load-specific details, negotiates within thresholds, and routes qualified booking opportunities back to your team 24/7.
Runs multi-channel outbound carrier outreach across voice, email, and text, allowing teams to contact far more carriers per load while keeping negotiation tone aligned to your SOPs.
Automates driver check-calls, ETA confirmations, in-transit updates, and delay verification, reducing repetitive follow-up work while improving visibility for freight brokers, 3PLs, and shippers.
Negotiates with multiple carriers simultaneously, holds lane-specific pricing thresholds, compares quotes, and helps teams secure better buy rates while protecting margin discipline at scale.
Start with the numbers your operations team already tracks: monthly loads, carrier calls, rep count, average time spent sourcing capacity, and margin targets. These inputs create the baseline for calculating labor savings and booking efficiency.
LaneSurf helps freight teams turn AI voice automation into measurable operating gains.
Built around freight lanes, equipment, accessorials, carrier vetting, and negotiation patterns.
Automates inbound calls, outbound outreach, tracking, booking, and follow-up around the clock.
Customer data shows 4+ rep hours saved daily and 8–10% better buy rates.
Connects carrier communication with load boards, TMS platforms, compliance portals, and freight workflows.
Freight automation built for broker operations teams.
LaneSurf is an AI-powered freight brokerage automation platform built for freight brokerages, logistics companies, and transportation brokers that need to scale operations without scaling headcount at the same pace. The platform focuses on the repetitive carrier communication work that slows teams down: calls, quote collection, check-ins, rate negotiation, compliance checks, tracking, and booking handoffs. Instead of generic voice automation, LaneSurf is designed for freight-specific conversations involving lanes, equipment types, accessorials, MC vetting, COIs, pricing thresholds, and SOP-driven escalation. Its vision is simple: help freight teams streamline operations, manage loads efficiently, close more deals, and grow brokerage capacity through AI-powered automation.
An AI voice agent ROI calculator estimates the operational and margin impact of automating freight phone work. It typically factors in carrier call volume, rep time spent on calls, load volume, after-hours coverage gaps, booking speed, and buy-rate improvement. For freight teams, the most useful calculation connects automation directly to saved labor hours, additional covered loads, and margin gains.
Get a freight-specific ROI walkthrough based on your numbers.
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Purpose-built for U.S. freight teams
Share your load volume, carrier call activity, and operating goals. LaneSurf can walk you through a demo and help validate expected savings against your current workflow.
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