Carrier Outreach
Automate outbound calls, emails, and texts to multiple carriers per load, keeping context across follow-ups while routing qualified responses back to your brokerage team.
LaneSurf helps freight brokers and 3PLs turn carrier conversations, quotes, load status, and compliance checks into one AI-powered operating layer. Built for US freight teams handling high call volume, spot loads, and after-hours coverage, the platform automates outreach, captures context, and keeps reps focused on closing more loads with stronger margins without expanding headcount or adding manual tools.
AI-powered tools for carrier communication, load execution, tracking, compliance, analytics, and freight workflow automation.
Automate outbound calls, emails, and texts to multiple carriers per load, keeping context across follow-ups while routing qualified responses back to your brokerage team.
Collect carrier quotes from calls, emails, texts, and load board responses, normalize rate details, compare options, and select the best fit for each lane.
Unify the load lifecycle from sourcing through delivery, with AI support for booking, tracking, exception management, document handling, and settlement-ready handoff.
Speed up carrier setup by collecting documents, checking authority, verifying COI requirements, capturing agreements, and creating carrier profiles in your connected systems.
Replace manual check-calls with AI driver contact, ETA monitoring, tracking logs, delay detection, and exception escalation based on your shipment rules.
Surface carrier performance, lane pricing trends, rep productivity, and booking throughput without relying on manual CSV exports from disconnected freight tools.
LaneSurf brings carrier relationship data, load context, outreach history, quotes, compliance checks, and tracking updates into an AI-powered logistics CRM experience. Instead of forcing reps to jump between call logs, inboxes, spreadsheets, TMS screens, and load boards, it automates the operational follow-through that keeps freight moving and gives leadership clearer visibility into capacity, margins, and execution.
LaneSurf combines freight-specific AI automation with practical workflows for brokerages and 3PLs.
Automates calls, texts, emails, tracking, and booking under your freight brokerage SOPs.
Cloud SaaS onboarding can begin in under 48 hours, with TMS integration under 10 days.
Connects TMS, load board, EDI, ERP, and compliance tools your teams already use.
Supports 8–10% better buy rates and 4+ hours saved per rep daily.
AI freight automation built for broker and 3PL teams.
LaneSurf is an AI-powered freight brokerage automation platform built for the realities of modern US logistics teams: constant carrier calls, fragmented tools, spot-market urgency, compliance pressure, and after-hours load coverage. The platform focuses on helping freight brokerages, logistics companies, and transportation brokers streamline operations with AI that can automate carrier calls, manage loads efficiently, track shipments, and support growth without requiring every process to depend on manual rep capacity. Its product vision is practical: bring multiple freight management functions into one operating layer so brokerages can close more deals, keep context organized, and scale execution while maintaining their own SOPs and rules.
A CRM in logistics is software that helps teams manage relationships, communication history, workflows, and operational context across carriers, shippers, loads, and internal reps. For freight brokers and 3PLs, a logistics CRM should do more than store contacts: it should capture call, email, text, quote, compliance, booking, tracking, and exception data in one usable workflow.
Talk with LaneSurf about your freight workflows and automation goals.
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Cloud SaaS platform designed for US freight teams.
Request a demo to see how LaneSurf fits your freight workflows, integrations, SOPs, and load volume.
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