Outbound Outreach
Run parallel outbound calling, emailing, and texting across multiple carriers per load. LaneSurf helps teams reach 10–50× more carriers per hour while preserving load context and SOP-based escalation.
LaneSurf helps freight brokerages replace repetitive carrier dialing with an AI phone calling bot that contacts carriers in parallel, collects quotes, negotiates within your lane rules, and escalates exceptions. Built for US freight teams during peak boards and after-hours pressure, it supports voice, email, text, compliance checks, and TMS handoffs so reps cover more loads without adding headcount.
Automate high-volume carrier communication from first call through qualified capacity, pricing, vetting, and booking handoff.
Run parallel outbound calling, emailing, and texting across multiple carriers per load. LaneSurf helps teams reach 10–50× more carriers per hour while preserving load context and SOP-based escalation.
Deploy a virtual carrier sales rep that calls, emails, and texts carriers, collects quotes, negotiates rates, confirms load details, and supports booking under your operating rules.
Answer inbound carrier calls instantly after hours, on weekends, or during high-volume periods. The agent collects load-specific details, vets callers, negotiates rates, and routes qualified opportunities.
Negotiate with multiple carriers simultaneously using lane-specific thresholds and your preferred tone. LaneSurf compares options, protects margin, and creates a full negotiation log per load.
Capture and normalize quotes from voice, email, text, and load board responses. The platform ranks carrier options by rate, requirements, and fit for faster decision-making.
Check carriers before booking using your compliance provider rules. LaneSurf can validate insurance, authority, MC details, safety requirements, and escalate failed checks with context.
LaneSurf starts with load details from your TMS, dispatch board, load board, or spreadsheet. The agent uses origin, destination, equipment, timing, accessorials, and lane pricing rules to understand who to contact and what constraints to follow.
LaneSurf brings AI calling, negotiation, and load execution into one freight automation platform.
Automate repetitive carrier dialing so reps spend more time on exceptions, strategy, and relationships.
Contact multiple carriers simultaneously across voice, email, and text for faster capacity discovery.
Connect carrier calls to load context, rate thresholds, compliance rules, and booking handoffs.
Support operational review with transcripts, quote logs, negotiation history, and booking audit trails.
AI freight automation built for modern carrier operations teams.
LaneSurf is built for freight brokerages, logistics companies, and transportation brokers that need to scale carrier operations without hiring more reps. The platform combines AI-powered carrier calls, automated load management, quote collection, negotiation, tracking, and compliance workflows into one operational layer. Instead of asking teams to chase every carrier one call at a time, LaneSurf lets automation work in parallel under your SOPs, lane thresholds, and escalation rules. Its US-focused SaaS model supports fast onboarding, live demos at lanesurf.com, and integrations designed around the systems freight teams already use, from TMS platforms to load boards and compliance portals. The goal is simple: cover more loads, protect margin, and keep reps focused on exceptions and relationships.
Yes. AI bots can make phone calls when they are configured for compliant, business-approved outreach workflows. LaneSurf’s AI voice agent places outbound carrier calls, answers inbound carrier calls, collects quotes, confirms load details, and escalates edge cases. For freight teams, the value is parallel calling at scale while preserving SOP rules, audit logs, and human handoff points.
Get clear answers about workflow fit, integrations, and rollout timing.
Security controls review supporting enterprise readiness
AES-256 and TLS 1.2+ protection standards
Built for domestic freight brokerage workflows
Tell us about your carrier call volume, TMS, load board workflow, and automation goals. LaneSurf can walk you through a live demo and implementation path.
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