Carrier Sales Agent
An AI virtual carrier rep calls, emails, and texts carriers simultaneously to source capacity, collect quotes, negotiate rates, confirm details, and support bookings under your brokerage rules.
LaneSurf helps freight brokers and 3PLs automate the work that slows coverage down: carrier calls, quote collection, rate negotiation, vetting, booking, tracking, and exception handling. Built as a US-focused cloud SaaS platform, it supports high-volume brokerage teams with 24/7 AI workflows, fast onboarding, TMS connectivity, and the operational visibility needed to cover more freight without adding headcount.
AI-powered tools for carrier communication, load execution, compliance, tracking, and freight operations visibility.
An AI virtual carrier rep calls, emails, and texts carriers simultaneously to source capacity, collect quotes, negotiate rates, confirm details, and support bookings under your brokerage rules.
Automate the full source-to-book cycle, including carrier sourcing, quote comparison, compliance vetting, load detail confirmation, booking execution, and TMS handoff with a full audit log.
Find carriers across load boards and your database, then contact them through voice, email, and text in parallel to return qualified, priced capacity faster.
Run parallel carrier negotiations using lane-specific pricing thresholds, SOP-tuned tone, rate comparison, best-rate selection, and a complete negotiation history for every load.
Automatically check MC numbers, authority status, COIs, insurance limits, safety scores, and provider rules before booking, with escalation for failed or unclear carriers.
Replace manual check calls with AI driver contact, ETA monitoring, delay detection, exception escalation, and shipment status logs connected to your load context.
LaneSurf gives freight brokers and 3PLs an AI operating layer for the daily work that determines margin and service quality. Instead of reps jumping between load boards, phones, spreadsheets, compliance portals, and TMS screens, the platform runs coordinated workflows for sourcing, booking, tracking, and escalation. Teams keep control through SOPs, pricing thresholds, audit logs, and human handoff rules.
LaneSurf combines freight-specific AI workflows with practical controls for broker and 3PL operations.
Automates carrier calls, texts, emails, quotes, booking, tracking, and escalation in one workflow.
Supports after-hours, weekend, and peak freight coverage when reps are offline.
Customer data reports 8–10% better buy rates through parallel AI carrier negotiation.
SOC-2 Type II in review, with AES-256 and TLS 1.2+ security noted.
AI freight automation built for modern brokerage teams.
LaneSurf is built for freight brokerages, logistics companies, and transportation brokers that need to scale operations without simply adding more reps. Its AI-powered platform brings carrier calls, load management, rate negotiation, tracking, and compliance workflows into one automated operating layer. As a US-focused cloud SaaS product, LaneSurf is designed around the pace of American spot freight: after-hours calls, fast-moving lanes, carrier vetting pressure, and high-volume load boards. The vision is practical automation that supports real brokerage teams—matching their SOPs, preserving audit context, and helping them cover more freight while keeping control of pricing thresholds, escalation rules, and customer commitments.
Platform freight refers to freight operations managed through a connected software platform rather than separate calls, spreadsheets, load boards, and manual handoffs. For brokers and 3PLs, LaneSurf brings carrier sourcing, outreach, quote collection, rate negotiation, vetting, booking, tracking, and escalation into AI-powered workflows that operate under your SOPs and pass context back to your TMS or team.
Get practical answers based on your workflows and tech stack.
Security controls are being reviewed for enterprise readiness.
AES-256 and TLS 1.2+ protect platform data.
Cloud delivery supports US brokerage operations.
Request a live demo, discuss your current freight workflows, and see how LaneSurf can support your team’s loads, integrations, and SOPs.
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