Driver Check-Calls
Automate routine driver contact through voice and text to confirm location, pickup status, delivery progress, and ETA updates without tying up reps all day.
LaneSurf’s Freight Broker Dispatch App — Driver Mobile App helps freight brokerages reduce manual driver follow-ups, automate check-calls, confirm ETAs, and surface shipment exceptions faster. Built for US freight operations, it keeps reps focused on coverage and customer communication while AI-powered workflows handle routine in-transit updates across voice, text, tracking logs, and escalation paths.
AI-powered dispatch and driver communication tools for faster tracking, cleaner updates, and fewer manual follow-ups.
Automate routine driver contact through voice and text to confirm location, pickup status, delivery progress, and ETA updates without tying up reps all day.
Monitor shipment progress with AI driver contact, tracking rules, ETA checks, and complete visibility logs that help brokers stay ahead of customer update requests.
Identify late loads earlier, capture driver-provided delay context, and route exception alerts to the right team member for faster resolution and shipper communication.
Keep load lifecycle details organized from sourcing through delivery, including tracking notes, documents, handoffs, and settlement-ready operational context.
Use AI voice workflows built for freight conversations, including driver follow-ups, carrier calls, call logging, transcription, and human handoff for edge cases.
Connect dispatch and tracking activity to major TMS platforms so load context, updates, and booked-load handoffs stay aligned across your operations stack.
LaneSurf gives freight brokerages a smarter way to manage driver communication and in-transit visibility. Instead of reps spending hours on routine follow-ups, AI workflows confirm ETAs, collect status updates, detect exceptions, and preserve a full operational log. The result is faster dispatch visibility, fewer missed updates, and more time for your team to cover loads and close deals.
LaneSurf helps freight teams automate the work that slows dispatch and tracking teams down.
Automates repetitive driver follow-ups so reps can prioritize coverage, exceptions, and revenue-generating work.
Combines driver communication, tracking, load management, and carrier workflows in one connected platform.
Cloud SaaS onboarding is available in under 48 hours for supported freight automation workflows.
Built for US freight brokerages, logistics companies, and transportation brokers managing active loads.
AI freight automation built for modern brokerage teams.
LaneSurf is an AI-powered freight brokerage automation platform built for brokerages, logistics companies, and transportation brokers that need to scale operations without simply adding more carrier reps. The platform focuses on practical freight execution: automating carrier calls, managing loads efficiently, tracking shipments, and supporting teams that want to close more deals with less manual work. Designed for US freight operations, LaneSurf brings multiple freight management functions into one cloud SaaS environment, including driver follow-up, load management, AI voice workflows, and tracking automation. Its vision is simple: help freight teams streamline repetitive operations so their people can focus on higher-value coverage, customer service, and growth.
Dispatchers commonly use transportation management systems, load boards, tracking tools, calling platforms, text messaging, spreadsheets, and customer communication tools. LaneSurf helps consolidate key freight workflows by automating driver follow-up, ETA confirmation, tracking logs, delay detection, and escalation routing so dispatch and carrier operations teams spend less time chasing routine updates.
Get clear answers about automation, integrations, onboarding, and fit.
SOC-2 Type II review supports security readiness.
Built specifically for US freight automation.
Cloud SaaS with fast onboarding workflows.
Share your current dispatch, tracking, and driver follow-up workflow. LaneSurf can show how AI automation supports your team and schedule a demo at lanesurf.com.
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